Contact us
Phone, email, or the form below — whatever's easiest. We respond Monday through Friday during U.S. business hours.
Send us a message
Filing a claim?
Proximity Protect does not manage or process claims. If you have a question regarding a claim, please contact the carrier listed on your Certificate of Insurance directly. Claim reporting and handling are the carrier's responsibility.
Specialized inboxes
Member support
support@proximityprotect.comQuestions about an active policy, billing, or your certificate.
Operator & partner inquiries
partners@proximityprotect.comWorkspace operators, brokers, and embedded-program partners.
Privacy & data requests
privacy@proximityprotect.comAccess, deletion, and opt-out requests under CCPA/CPA and similar laws.
Accessibility
accessibility@proximityprotect.comReport a barrier or get help using the site or portal.
Mailing address
Proximity Protect, LLC
307 N 1st Street
Montrose, CO 81401
Insurance regulatory complaints
If you have a regulatory complaint about Proximity Protect, you can also contact the Colorado Division of Insurance, our home-state regulator, or your own state insurance department.
- Colorado Division of Insurance — file a complaint
- NAIC consumer help — find your state insurance department
For more on how to file a complaint with us directly, see our complaints page.
Licensing & disclosures
Full producer-license details, carrier and dealer relationships, and surplus-lines disclosures are on our Licensing and Disclosures pages.